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Our Terms & Conditions (Terms) govern your use of the Grocerz website, online store, and your interactions with our physical retail store. By accessing our website, placing an online order, or shopping in-store, you agree to these Terms. If you do not agree, please refrain from using our services.
Ownership
The Grocerz website, online store, and all associated content are owned and operated by Grocerz Pty Ltd (Grocerz).
Use of Website
You may use our website for personal, non-commercial purposes only. You must not:
Our Privacy Policy also applies to your use of the website and explains how we collect, store, and use your information.
Third-Party Links
Our website may include links to third-party websites. Grocerz is not responsible for the content, accuracy, or practices of these websites. Visiting third-party links is at your own risk.
Intellectual Property
All images, graphics, text, logos, trademarks, and content on our website and marketing materials are owned or licensed by Grocerz. You may view content for personal use only; no other use is permitted without written consent.
Pricing, Products & Availability
Limitation of Liability
While we aim to provide accurate and up-to-date information, Grocerz does not guarantee:
To the extent permitted by law, Grocerz is not liable for any loss or damages resulting from the use of our website or services, except where caused by our negligence, fraud, or wrongdoing. Your rights under Australian Consumer Law remain unaffected.
Orders, Delivery & Click-and-Collect
Online Orders
In-Store Purchases
Returns & Refunds
Termination of Access
Grocerz may suspend or terminate website access if you breach these Terms & Conditions or engage in unlawful or disruptive conduct.
Changes to Terms
Grocerz may update or modify these Terms & Conditions at any time. Your continued use of our website or services indicates acceptance of the updated Terms. It is your responsibility to review them regularly.
Governing Law
These Terms are governed by the laws of Victoria, Australia. Any disputes will be handled exclusively by the courts of Victoria.
Product Images Disclaimer
Product images displayed on Grocerz website are for reference purposes only. Actual product packaging, labels or appearance may vary as per manufacturer updates.